Shipping Policy

Horenza Mart

Thank you for shopping with Horenza Mart. We are committed to delivering your orders quickly and efficiently.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During periods of high demand, processing times may be slightly extended.

Shipping Time

• Standard delivery time is 3–5 business days from the date of shipment.

• Delivery times may vary depending on your location and courier services.

Shipping Coverage

We currently ship throughout Pakistan. Customers will receive shipping updates once their order has been dispatched.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email or SMS (if available) to monitor the status of your shipment.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Incorrect shipping information provided by the customer

Horenza Mart is not responsible for delays caused by circumstances beyond our control.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate. Horenza Mart is not responsible for orders delivered to an incorrect address provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible so we can assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Horenza Mart
Email: horinzamart@gmail.com

Thank you for choosing Horenza Mart. We appreciate your business and look forward to serving you.